AT KANETORA, WE TAKE PROTECTING YOUR PRIVACY SERIOUSLY. IN ORDER FOR OUR WEBSITE AND CORRESPONDING SERVICE TO FUNCTION PROPERLY, WE NEED TO COLLECT SOME OF YOUR INFORMATION. THIS PRIVACY POLICY EXPLAINS THE INFORMATION WE COLLECT ABOUT YOU, HOW WE USE IT AND SHARE IT, AND YOUR PRIVACY RIGHTS IN CONNECTION WITH VISITING OUR WEBSITE AND/OR PURCHASING A PRODUCT FROM US (COLLECTIVELY, OUR "SERVICE").

BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE ACCEPTED THIS POLICY WITHOUT EXCEPTION. IF YOU DO NOT CONSENT TO THIS POLICY, PLEASE NEITHER USE OUR WEBSITE NOR PROVIDE US WITH ANY OF YOUR INFORMATION.


What's covered by this Policy

This Policy covers our Service.
This Policy does not cover, and we are not responsible for, third-party website or applications that may be linked from our Service; linking to them does not imply an endorsement. We are neither responsible for these websites or applications nor any information they may collect. You should always review the privacy policy of any third-party website or application that collects your information.

Personal Information We Collect
When you use our Service, we may collect the following categories of your information:
- Device information: information about the device you use to access our Service, including unique device ID, persistent identifiers, the hardware model, and operating system and version.
- Tracking technologies: we use cookies, pixel tags, and similar tracking technologies to collect information about you when you interact with our Service, including information about your browsing behavior.
- Social Media: If you choose to interact with us through a third-party social network such as Facebook, LinkedIn, YouTube, etc (each, a "Social Network"), we may collect personal information from your profile on the Social Network, like your username and any other personal information you may publicly available. Please be aware that any information you submit or post to a social media site, such as Facebook, is done at your own risk and without any expectation of privacy. We cannot control the actions of social media site users and are not responsible for any content or submissions contained on such sites.

The sources from which we may collect personal information are directly from you, automatically when you use our Service or from on - affiliated companies (e.g., service providers, third-parties) that assist us in providing, maintaining, and operating our Service and marking (including customer support, web hosting, web development, data management, payment processing, product fulfillment, security, fraud control, events and promotional service, and analytics service).


Uses of Personal Information
We may use your personal information to:
 

• Develop, provide, and improve our Service, including to facilitate and improve your online visiting experience;

• Respond to your requests and any other communications from you, including to provide customer service;

• Communicate with you about our Service, offers, promotions, and events, and provide information we believe may be of interest to you (Note: at any time you may choose to withdraw your consent to our use or disclosure of your personal information for marketing and promotional purposes by contacting us as outlined in the "Contact Us" section of this Policy);

• Personalize your online experience and provide content or features that may be more relevant or interesting to you;

• Monitor and analyze trends, usage, an activities;

• Conduct internal research and development and make business decisions about current and future Service offerings;

• Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transaction, error, negligence, and breach of contract;

• To protect our rights, property, or safety, and that of our users, customers, employees, third parties, or the public;

• Comply with the enforce applicable legal and regulatory obligations, and respond to government requests;

• Enforce this Policy, our Terms of Use, or our other policies and agreements;

• Defend against or pursue claims, disputes, or litigation in court or elsewhere; or

• Carry out certain short-term activities and other reasonable internal purposes related to our Service, especially with respect to products your purchase from us or your ongoing relationship with us

• These uses of your personal information are processed according to the following:

• As necessary to fulfill our responsibilities under a contract with you (e.g., processing payments for and providing the products you have ordered);

• As necessary for our legitimate interest (e.g., our interest in providing a relevant and secure Service, improving our Service, and maintaining our books and records);

• As necessary to comply with our legal obligations (e.g., notifying you as required by law in the event of a breach regarding the security of your personal information); or

• As is consistent with your consent, which you may revoke at any time (e.g., marketing communication).

 

Sharing Personal Information

We do not share your personal information with third parties, except for the purposes described below:

• Affiliates and Subsidiaries: Disclosures of your personal information to our holding company, subsidiaries, and affiliates for one or more purposes described in the "Uses of Personal Information" section above.

• Non-affiliated Companies: Disclosures of your personal information to non-affiliated companies or individuals are hire or work with that perform services on our behalf, including customer support, web hosting, web development, data management, payment processing, product fulfillment, security, fraud control, marketing, events and promotional services, and analytics services. We only disclose the information required by the service provider or third party to perform the respective service for us.

• Corporate Transaction: Personal information may be disclosed or transferred as part of, or during negotiations for any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization, or financing involving us.
  
   

We may also disclose your personal information to:

• Comply with and enforce applicable legal and regulatory obligations, and respond to government requests (e.g., request from an administrative agency, civil suit, subpoena, court order, or administrative proceeding);

• Protect our rights, property, or safety, and that of our users, customers, employee, third parties, or the public;

• Enforce this Policy, our Terms of Use, or our other policies and agreements;

• Defend against or pursue claims, disputes, or litigation in court or elsewhere; and

• Detect security incidents and protect against malicious deceptive, or illegal activity, including fraudulent transaction, error, negligence, and breach of contract.

 

How We Protect Your Personal Information

The security of your personal information is important to us and we take reasonable precautions to protect it. However, since the internet is not a completely secure environment, we cannot ensure the security of information during its transmission between you and us. Accordingly, you acknowledge that when you transmit such information, you do so at your own risk and in accordance with applicable law.

 

How Long We Keep Your Personal Information

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless applicable law prescribes a specific retention period.

​

How You Are Notified If This Policy Changes

We may change this Policy from time to time, and any updates or modification will be posted on our website. In some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to read this Policy carefully to stay informed about our personal information practices and the choices available to you.

​

Communicating With You Electronically

By using our service, you agree that we can communicate with you electronically. This includes any required notifications (i.e., legal technical, regulatory, security, or privacy) relating to your use of our Service.​

 

For Non - Vietnamese. Residents

The Service is operated from the Vietnam. If you are located outside the Vietnam and choose to use the Service or provide information to us, you acknowledge and understand that your information will be transferred, processed, and stored in Viet Nam. Viet Nam privacy laws may vary from those in your jurisdiction.

 

Your Rights Related to Your Personal Information

While we take various steps to ensure the accuracy and completeness of your personal information, we reply on you to provide accurate and complete information when interacting with us.

Upon your request, and as allowed or required by applicable law, you may request that we take the following actions with your personal information: (i) provide you with a copy; (ii) correct it; (iii) update it; or (iv) delete it (including to delete your online account). To make such a request, or if you have a privacy-related complaint, please contact us as provided in the "Contact Us" section of this Policy.

​

Please note, after you contact us, we will require that you (or your authorized agent) take proportionate steps (i.e., provide us with certain information) to verify your identity. Specifically, regarding deletion requests, we may retain certain personal information as required by law or for legitimate business purposes.

We will not discriminate against you for exercising any of your rights related to your personal information.

 

Contact Us

If you have any questions about this Policy, want to exercise a privacy right with respect to your personal information, or have a privacy-related complaint, you can contact us at info@kanetora.vn or +84 (0) 24 7303 3998.